Discover: Reducing Scientific Delays by Clarifying Ownership Between Lab Ops, Facilities, & Vendors

• Reducing experiment delays and schedule slippage by clearly defining ownership, decision rights, and offs across lab ops, facilities, and external vendors, eliminating wait states and miscommunication
• Lowering hidden operational costs by preventing duplicated effort, rework, and escalation cycles caused by unclear responsibility for equipment readiness, maintenance, and issue resolution
• Improving equipment availability and researcher confidence by establishing predictable support models that ensure problems are addressed quickly by the correct function, protecting scientific timelines and data delivery

Speakers:

Sebastian Huerta Garcia

Lab Operations Specialist

Novartis