Future-Proofing Research Facilities: How UCSF Is Reinventing Support Models to Sustain Biomedical Innovation in Uncertain Times
- Reimagining service delivery at scale: How a new Facilities Services Coverage Model eliminates re-charges, streamlines access, and removes friction for researchers, enabling faster, more predictable support
- Driving resilience through digital innovation: Leveraging APIs and remote temperature monitoring to safeguard critical research assets and maintain continuity despite hiring constraints and resource pressures
- Modernizing operations with AI and communication: Harnessing enterprise ChatGPT and a new asset management approach, while strengthening crisis communication to ensure transparency, alignment, and trust across stakeholders